Hosiery Features

Denier
Toes
Gussets
Briefs
Waistbands
Finish

Colours

Body Shapes

Sizing

Size Guides

Occasions

Look After Your Legs

Flight Socks

General Hosiery Information

Help

View the Help Index

HELP

Delivery

- Has my order been shipped yet?
- How quickly do you ship?
- Can I change my shipping address?
- If my order is split, what happens about shipping charges?
- Where are my goods shipped from?
- Delivery methods & times
- Can I track my order?
- Will I be charged Customs & Import Duties?
- US Sales Tax
- Do you deliver to work addresses?
- Do you deliver to PO Box Addresses?
- What is your packaging like?
- Do you offer gift wrap and gift invoices?

Your Order

- Can I change or cancel my order?
- I have received a faulty item
- I have received an incorrect item
- An item is missing from my order

Returns

- Our Returns Policy
- How do I return an item?
- I have lost my returns note
- Will you refund the cost of postage for returning my item?
- I have been refunded the incorrect amount
- Have you received my returned items?
- I have returned an item but it was not exchanged/refunded as requested
- What happens if I return an item that was paid for with a coupon?
- How do I exchange an item for one that is cheaper or more expensive?

Shopping

- How do I find a product?
- Do you have a catalogue?
- The price of a product has changed
- The item I want to buy is out of stock
- Do I have to have an account to make a purchase?
- How do I change my account details?
- I can’t remember what I purchased last time
- How can pay for my order?
- I have a coupon code, how do I use it?
- When will I be charged for my order?
- How do I know what size I should buy?
- How do I sign up/unsubscribe to the newsletter?
- Can I place an order by telephone?
- I want more advice about which product to buy, where can I find it?

Technical

- I am having problems accessing or buying from your website
- I can’t sign into my account
- My payment has been declined
- Is your website safe?
- I am not receiving your newsletter
- There is a product on your website but I cannot add it to my cart
- I can’t find a product on your website

Contact

- Contact Customer Service
- Press
- Partnership / Commercial Enquiries
- Complaints procedure

About AlexBlake

- About Us
- Registered Company Details
- Office Address

Privacy

- Our Privacy Policy
- Sharing Information with Third Parties

Other Help Queries

- FAQ's
- AlexBlake Glossary
- Hosiery Advice

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